Installation Crashes
Posted: Sat Mar 20, 2004 1:08 pm
Hi guys, had a bit of a problem and ended up buying a new CPU, mobo, RAM *and* hard drive!
I'm trying to reinstall ERT, and I'm having the same problems I had before. Installshield crashes with this error:
AppName: _ins5576._mp AppVer: 5.53.168.0 ModName: zdatai51.dll
ModVer: 5.50.131.0 Offset: 00004827
Now, I thought on my old computer something was messed up when I had this same problem, but this is an almost totally new rig with a fresh XP Pro install. I've tried installing ERT 5 times and it crashes at random times. When I try to install again, it tells me "Installshield could not properly initialize. You may not be able to uninstall this program" or words to that effect.
Like I said, I didn't get *too* angry the previous time, because I thought I had a wonky system. But this is new CPU, RAM, motherboard (ASUS instead of MSI this time) new vid card, new hard drive. This shouldn't be doing this >;(
Norton AV is disabled during install.
(EDIT) Tried again, and got the same error, with a different offset. I notice a tiny hourglass on my mouse pointer for a second right before the crash. This time is crashed at 75%. It has crashed in several different places.
AppName: _ins5576._mp AppVer: 5.53.168.0 ModName: zdatai51.dll
ModVer: 5.50.131.0 Offset: 00003ecd
I'm trying to reinstall ERT, and I'm having the same problems I had before. Installshield crashes with this error:
AppName: _ins5576._mp AppVer: 5.53.168.0 ModName: zdatai51.dll
ModVer: 5.50.131.0 Offset: 00004827
Now, I thought on my old computer something was messed up when I had this same problem, but this is an almost totally new rig with a fresh XP Pro install. I've tried installing ERT 5 times and it crashes at random times. When I try to install again, it tells me "Installshield could not properly initialize. You may not be able to uninstall this program" or words to that effect.
Like I said, I didn't get *too* angry the previous time, because I thought I had a wonky system. But this is new CPU, RAM, motherboard (ASUS instead of MSI this time) new vid card, new hard drive. This shouldn't be doing this >;(
Norton AV is disabled during install.
(EDIT) Tried again, and got the same error, with a different offset. I notice a tiny hourglass on my mouse pointer for a second right before the crash. This time is crashed at 75%. It has crashed in several different places.
AppName: _ins5576._mp AppVer: 5.53.168.0 ModName: zdatai51.dll
ModVer: 5.50.131.0 Offset: 00003ecd