.tow-contact-page{background:#030b18;color:#e7edf6}.tow-contact-shell{width:min(1180px,calc(100% - 40px));margin:0 auto}.tow-contact-hero{position:relative;padding:70px 0 58px;border-bottom:1px solid rgba(148,163,184,.2);background:radial-gradient(circle at 78% 20%,rgba(35,72,141,.28),transparent 36rem),linear-gradient(180deg,#07182f,#040d1d)}.tow-contact-hero:after{content:"";position:absolute;inset:auto 0 0;height:1px;background:linear-gradient(90deg,transparent,#d3a53d,transparent);opacity:.4}.tow-contact-hero-compact{padding:52px 0 42px}.tow-contact-kicker{margin:0 0 8px;color:#d3a53d;font-size:11px;font-weight:900;letter-spacing:.18em;text-transform:uppercase}.tow-contact-hero-row{display:flex;align-items:flex-end;justify-content:space-between;gap:30px}.tow-contact-hero h1{margin:0;color:#fff;font-size:clamp(38px,5.5vw,66px);line-height:.98;letter-spacing:-.04em}.tow-contact-hero p:not(.tow-contact-kicker){max-width:760px;margin:18px 0 0;color:#aab6c8;font-size:15px;line-height:1.7}.tow-contact-hero-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.tow-contact-content{padding:42px 0 80px}.tow-contact-button{display:inline-flex;min-height:42px;align-items:center;justify-content:center;padding:0 18px;border:1px solid rgba(148,163,184,.28);background:rgba(6,18,40,.78);color:#dce5f2;text-decoration:none;font-size:11px;font-weight:900;letter-spacing:.08em;text-transform:uppercase;cursor:pointer}.tow-contact-button-primary{border-color:#d4a337;background:#d4a337;color:#07101d}.tow-contact-button:hover,.tow-contact-button:focus-visible{border-color:#e2b550;color:#fff}.tow-contact-button-primary:hover,.tow-contact-button-primary:focus-visible{background:#e3b548;color:#07101d}.tow-contact-button[disabled]{cursor:not-allowed;opacity:.45}.tow-contact-layout{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(300px,.65fr);gap:28px;align-items:start}.tow-contact-form-card,.tow-contact-info-card,.tow-contact-list-card,.tow-contact-reply-card,.tow-contact-success,.tow-contact-staff-panel,.tow-contact-staff-queue,.tow-contact-staff-config{border:1px solid rgba(148,163,184,.24);background:rgba(7,19,42,.86)}.tow-contact-form-card{padding:30px}.tow-contact-card-heading h2,.tow-contact-success h2,.tow-contact-reply-card h2,.tow-contact-list-heading h2,.tow-contact-staff-panel h2,.tow-contact-staff-config h2,.tow-contact-staff-queue h2{margin:0;color:#fff;font-size:26px;letter-spacing:-.025em}.tow-contact-card-heading>p:last-child,.tow-contact-info-card p,.tow-contact-success>p,.tow-contact-reply-card>p,.tow-contact-staff-config p{color:#94a3b7;line-height:1.65}.tow-contact-form{display:flex;flex-direction:column;gap:18px;margin-top:24px}.tow-contact-field{display:flex;flex-direction:column;gap:7px}.tow-contact-field>span,.tow-contact-filter-form label>span,.tow-contact-staff-config label{color:#bac5d5;font-size:10px;font-weight:900;letter-spacing:.1em;text-transform:uppercase}.tow-contact-field input,.tow-contact-field select,.tow-contact-field textarea,.tow-contact-filter-form select,.tow-contact-staff-config select,.tow-contact-status-form select{width:100%;box-sizing:border-box;border:1px solid rgba(148,163,184,.25);border-radius:2px;background:#040d1b;color:#eef4fb;font:inherit}.tow-contact-field input,.tow-contact-field select,.tow-contact-filter-form select,.tow-contact-staff-config select,.tow-contact-status-form select{height:44px;padding:0 12px}.tow-contact-field textarea{min-height:150px;padding:12px;resize:vertical;line-height:1.6}.tow-contact-field input:focus,.tow-contact-field select:focus,.tow-contact-field textarea:focus,.tow-contact-filter-form select:focus,.tow-contact-staff-config select:focus,.tow-contact-status-form select:focus{outline:2px solid rgba(211,165,61,.45);outline-offset:1px;border-color:#d3a53d}.tow-contact-two-up{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.tow-contact-sending-as,.tow-contact-prefill{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:14px 16px;border:1px solid rgba(148,163,184,.22);background:#06142c}.tow-contact-sending-as span,.tow-contact-prefill span{color:#8897aa;font-size:10px;font-weight:900;letter-spacing:.1em;text-transform:uppercase}.tow-contact-sending-as strong,.tow-contact-prefill strong{color:#fff}.tow-contact-sending-as a{margin-left:auto;color:#d3a53d;text-decoration:none;font-size:11px;font-weight:800}.tow-contact-form-actions{display:flex;align-items:center;gap:14px;flex-wrap:wrap}.tow-contact-form-actions>span{color:#7f8da1;font-size:11px;line-height:1.5}.tow-contact-alert,.tow-contact-notice{margin:0 0 22px;padding:13px 15px;border:1px solid rgba(211,165,61,.42);background:rgba(110,72,12,.17);color:#f3d693;font-size:13px;line-height:1.55}.tow-contact-notice{border-color:rgba(82,164,114,.5);background:rgba(29,92,54,.18);color:#b8e1c7}.tow-contact-aside{display:flex;flex-direction:column;gap:18px}.tow-contact-info-card{padding:24px}.tow-contact-info-card h3{margin:0;color:#fff;font-size:20px}.tow-contact-info-card a{color:#d3a53d;text-decoration:none;font-size:12px;font-weight:800}.tow-contact-info-card ol{display:flex;flex-direction:column;gap:18px;margin:18px 0 0;padding:0;list-style:none;counter-reset:contact-step}.tow-contact-info-card li{position:relative;padding-left:34px;counter-increment:contact-step}.tow-contact-info-card li:before{content:counter(contact-step);position:absolute;left:0;top:0;display:grid;width:24px;height:24px;place-items:center;border:1px solid #8d6d27;border-radius:50%;color:#d3a53d;font-size:10px;font-weight:900}.tow-contact-info-card li strong,.tow-contact-info-card li span{display:block}.tow-contact-info-card li strong{color:#e8eef6;font-size:13px}.tow-contact-info-card li span{margin-top:4px;color:#8f9db0;font-size:11px;line-height:1.5}.tow-contact-success{max-width:820px;margin:20px auto;padding:44px;text-align:center}.tow-contact-success-mark{display:grid;width:58px;height:58px;margin:0 auto 20px;place-items:center;border:1px solid #d3a53d;border-radius:50%;color:#d3a53d;font-size:24px}.tow-contact-success .tow-contact-button{margin-top:14px}.tow-contact-summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin-bottom:26px;border:1px solid rgba(148,163,184,.22);background:rgba(7,19,42,.82)}.tow-contact-summary-grid>div{display:flex;flex-direction:column;gap:4px;padding:22px;border-right:1px solid rgba(148,163,184,.22)}.tow-contact-summary-grid>div:last-child{border-right:0}.tow-contact-summary-grid strong{color:#fff;font-size:30px}.tow-contact-summary-grid span{color:#8f9db0;font-size:10px;font-weight:900;letter-spacing:.1em;text-transform:uppercase}.tow-contact-list-card{padding:26px}.tow-contact-list-heading,.tow-contact-staff-panel-heading,.tow-contact-staff-queue-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:18px}.tow-contact-list-heading>span,.tow-contact-staff-panel-heading>a{color:#7f8da1;font-size:10px;letter-spacing:.08em;text-decoration:none;text-transform:uppercase}.tow-contact-request-list,.tow-contact-ticket-list{border-top:1px solid rgba(148,163,184,.2)}.tow-contact-request-row{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:18px 4px;border-bottom:1px solid rgba(148,163,184,.18);color:inherit;text-decoration:none}.tow-contact-request-row:hover,.tow-contact-ticket:hover{background:rgba(24,48,89,.2)}.tow-contact-request-main{display:flex;min-width:0;flex-direction:column;gap:5px}.tow-contact-request-main small,.tow-contact-ticket-main small{color:#d3a53d;font-size:9px;font-weight:900;letter-spacing:.09em;text-transform:uppercase}.tow-contact-request-main strong,.tow-contact-ticket-main strong{overflow:hidden;color:#edf2f8;font-size:15px;text-overflow:ellipsis;white-space:nowrap}.tow-contact-request-main>span,.tow-contact-ticket-main>span{color:#8391a4;font-size:11px}.tow-contact-status{display:inline-flex;min-height:27px;align-items:center;justify-content:center;padding:0 10px;border:1px solid rgba(148,163,184,.28);border-radius:999px;color:#bec9d7;font-size:9px;font-weight:900;letter-spacing:.08em;text-transform:uppercase;white-space:nowrap}.tow-contact-status-awaiting_staff{border-color:rgba(223,166,50,.55);background:rgba(116,76,7,.18);color:#f0c665}.tow-contact-status-awaiting_member{border-color:rgba(80,145,215,.5);background:rgba(30,76,126,.2);color:#9bc7f0}.tow-contact-status-open{border-color:rgba(99,178,128,.45);background:rgba(33,94,56,.18);color:#a6ddb9}.tow-contact-status-closed{border-color:rgba(148,163,184,.24);background:rgba(71,82,99,.18);color:#98a4b4}.tow-contact-empty{padding:50px 24px;text-align:center;border:1px dashed rgba(148,163,184,.24);background:rgba(4,12,26,.5)}.tow-contact-empty>span{display:grid;width:52px;height:52px;margin:0 auto 18px;place-items:center;border:1px solid rgba(211,165,61,.46);border-radius:50%;color:#d3a53d}.tow-contact-empty h3{margin:0;color:#fff;font-size:22px}.tow-contact-empty p{color:#8f9db0}.tow-contact-empty .tow-contact-button{margin-top:10px}.tow-contact-conversation-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(310px,.55fr);gap:24px;align-items:start}.tow-contact-conversation{display:flex;flex-direction:column;gap:14px}.tow-contact-message{overflow:hidden;border:1px solid rgba(148,163,184,.22);background:rgba(7,19,42,.82)}.tow-contact-message-staff{border-left:3px solid #d3a53d}.tow-contact-message-member{border-left:3px solid #477eb7}.tow-contact-message header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid rgba(148,163,184,.17);background:rgba(3,10,23,.45)}.tow-contact-message header strong{color:#eef3f9;font-size:12px}.tow-contact-message header span{color:#8290a3;font-size:10px}.tow-contact-message-body{padding:18px;color:#c8d1de;font-size:13px;line-height:1.7;overflow-wrap:anywhere}.tow-contact-message-body p:first-child{margin-top:0}.tow-contact-message-body p:last-child{margin-bottom:0}.tow-contact-reply-card{position:sticky;top:24px;padding:24px}.tow-contact-reply-card .tow-contact-form{margin-top:16px}.tow-contact-staff-workspace{padding-top:34px}.tow-contact-staff-config{display:grid;grid-template-columns:minmax(0,1fr) minmax(380px,.8fr);gap:30px;align-items:end;margin-bottom:28px;padding:24px;border-top:3px solid #d3a53d}.tow-contact-staff-config p{margin-bottom:0}.tow-contact-staff-config form{margin:0}.tow-contact-config-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;margin-top:7px}.tow-contact-staff-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border:1px solid rgba(148,163,184,.22);background:rgba(7,19,42,.86)}.tow-contact-staff-summary a{display:flex;flex-direction:column;gap:5px;padding:20px;border-right:1px solid rgba(148,163,184,.22);color:inherit;text-decoration:none}.tow-contact-staff-summary a:last-child{border-right:0}.tow-contact-staff-summary strong{color:#fff;font-size:28px}.tow-contact-staff-summary span{color:#8f9db0;font-size:10px;font-weight:900;letter-spacing:.09em;text-transform:uppercase}.tow-contact-staff-queue{margin-top:28px;padding:24px}.tow-contact-filter-form{display:flex;align-items:flex-end;gap:10px;flex-wrap:wrap}.tow-contact-filter-form label{display:flex;min-width:150px;flex-direction:column;gap:6px}.tow-contact-filter-form select{min-width:150px}.tow-contact-ticket{display:grid;grid-template-columns:58px minmax(0,1fr) 140px auto;gap:16px;align-items:center;padding:17px 8px;border-bottom:1px solid rgba(148,163,184,.18);color:inherit;text-decoration:none}.tow-contact-ticket-id{color:#68778b;font-size:11px;font-weight:900}.tow-contact-ticket-main{display:flex;min-width:0;flex-direction:column;gap:4px}.tow-contact-ticket-assigned{display:flex;min-width:0;flex-direction:column;gap:4px}.tow-contact-ticket-assigned small{color:#77869a;font-size:9px;text-transform:uppercase}.tow-contact-ticket-assigned strong{overflow:hidden;color:#dbe4ef;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.tow-contact-staff-detail-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(300px,.58fr);gap:24px;align-items:start}.tow-contact-staff-thread,.tow-contact-staff-sidebar{display:flex;flex-direction:column;gap:20px}.tow-contact-staff-panel{padding:22px}.tow-contact-conversation-staff{margin-top:10px}.tow-contact-meta-list{display:flex;flex-direction:column;margin:14px 0 0}.tow-contact-meta-list>div{display:grid;grid-template-columns:95px minmax(0,1fr);gap:10px;padding:11px 0;border-bottom:1px solid rgba(148,163,184,.17)}.tow-contact-meta-list dt{color:#79889b;font-size:9px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.tow-contact-meta-list dd{margin:0;color:#dce5ef;font-size:12px;overflow-wrap:anywhere}.tow-contact-meta-list a{color:#d3a53d}.tow-contact-staff-action-stack{margin-top:16px}.tow-contact-staff-action-stack form,.tow-contact-status-form{margin:0}.tow-contact-status-form{display:flex;flex-direction:column;gap:10px;margin-top:12px}.tow-contact-note-list{display:flex;flex-direction:column;gap:10px;margin-top:14px}.tow-contact-note-list article{padding:12px;border:1px solid rgba(211,165,61,.2);background:rgba(104,71,15,.1)}.tow-contact-note-list header{display:flex;justify-content:space-between;gap:10px;margin-bottom:8px}.tow-contact-note-list header strong{color:#ead79f;font-size:11px}.tow-contact-note-list header span{color:#806f50;font-size:9px}.tow-contact-note-list article>div{color:#b9b19f;font-size:11px;line-height:1.55}.tow-contact-note-form{margin-top:16px}.tow-contact-muted{color:#8190a3;font-size:12px}
@media(max-width:980px){.tow-contact-layout,.tow-contact-conversation-layout,.tow-contact-staff-detail-grid,.tow-contact-staff-config{grid-template-columns:1fr}.tow-contact-reply-card{position:static}.tow-contact-staff-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.tow-contact-staff-summary a:nth-child(2){border-right:0}.tow-contact-staff-summary a:nth-child(-n+2){border-bottom:1px solid rgba(148,163,184,.22)}.tow-contact-ticket{grid-template-columns:52px minmax(0,1fr) auto}.tow-contact-ticket-assigned{display:none}.tow-contact-staff-queue-heading{align-items:flex-start;flex-direction:column}.tow-contact-filter-form{width:100%}}
@media(max-width:700px){.tow-contact-shell{width:min(100% - 24px,1180px)}.tow-contact-hero{padding:46px 0 38px}.tow-contact-hero-row{align-items:flex-start;flex-direction:column}.tow-contact-content{padding:26px 0 56px}.tow-contact-form-card,.tow-contact-list-card,.tow-contact-reply-card,.tow-contact-success,.tow-contact-staff-panel,.tow-contact-staff-queue,.tow-contact-staff-config{padding:18px}.tow-contact-two-up,.tow-contact-summary-grid{grid-template-columns:1fr}.tow-contact-summary-grid>div{border-right:0;border-bottom:1px solid rgba(148,163,184,.22)}.tow-contact-summary-grid>div:last-child{border-bottom:0}.tow-contact-request-row{align-items:flex-start;flex-direction:column}.tow-contact-status{align-self:flex-start}.tow-contact-message header{align-items:flex-start;flex-direction:column}.tow-contact-staff-summary{grid-template-columns:1fr}.tow-contact-staff-summary a{border-right:0;border-bottom:1px solid rgba(148,163,184,.22)}.tow-contact-staff-summary a:last-child{border-bottom:0}.tow-contact-config-row{grid-template-columns:1fr}.tow-contact-filter-form{display:grid;grid-template-columns:1fr}.tow-contact-filter-form label,.tow-contact-filter-form select{width:100%;min-width:0}.tow-contact-ticket{grid-template-columns:1fr;gap:7px;padding:15px 4px}.tow-contact-ticket-id{order:-1}.tow-contact-ticket .tow-contact-status{margin-top:3px}.tow-contact-meta-list>div{grid-template-columns:1fr}.tow-contact-success{margin:0}}
